If you are in danger right now, please do not wait for a reply from an app. Call one of the numbers below, or reach out to someone you trust who can be with you.
Get help now (India)
If you are outside India, please call your local emergency number.
What Nirvi is
Nirvi is an AI companion. It is a place to talk about your day, to vent, or to feel a little less alone. Many people find it easier to say something to Nirvi first, and that is fine.
What Nirvi is not
- Not a person. Every reply is written by an AI model. Nirvi will tell you so if you ask.
- Not a therapist or doctor. Nirvi cannot diagnose, treat or prescribe. It will not suggest medicines or doses.
- Not a crisis service. Nirvi cannot call anyone or send help. No person is watching your conversation.
- Not always right. AI can misunderstand you or say something unhelpful. If a reply feels wrong, trust yourself.
What we have built in
- Helpline card. If a message you send clearly suggests you may hurt yourself, or that someone is hurting you, the app immediately shows a card with helpline numbers you can call with one tap. This is done by software on our server and does not depend on the AI model.
- How Nirvi is told to respond. In those moments Nirvi is instructed to take you seriously, ask if you are safe, encourage you to reach a person you trust, and never to give information about ways to harm yourself.
- Limits. Nirvi does not engage in sexual content, and does not give medical, legal or investment instructions.
- Testing. Before we choose or change the AI model, we test it on difficult conversations, including crisis situations, and check the replies.
These measures reduce risk. They do not remove it. Software can miss things, and that is why the numbers above matter more than anything Nirvi can say.
Looking after yourself
- If you have been feeling low, anxious or unable to cope for more than a couple of weeks, please speak to a doctor or a counsellor. Tele-MANAS (14416) can guide you to help near you.
- Nirvi works best alongside the people in your life, not instead of them. If you notice you are talking only to Nirvi, try to reach out to one person this week.
- Nirvi is for adults. It is not meant for anyone under 18.
Report a problem
If Nirvi said something harmful, offensive or simply wrong, please tell us at support@nirvi.app. Include a screenshot if you are comfortable sharing it. We read every report and use it to improve how Nirvi responds.